Certification Program Manager - Best Remote Job
FULL-TIME
FULL-STACK PROGRAMMING
ANYWHERE IN WORLDWIDE
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Today’s Remote Job Position
Company- Broadcom
Position- Certification Program Manager
Salary- $2000-$2500 + benefits.
Location- Anywhere in INDIA, U.S.A etc.
More about Broadcom
Broadcom Inc. is a global infrastructure technology leader built on more than 60 years of innovation, collaboration, and engineering excellence. With roots based on the rich technical heritage of AT&T/Bell Labs, Lucent, and Hewlett-Packard/Agilent, Broadcom focuses on technologies that connect our world. The company has the size, scope, and engineering talent to lead the industry into the future through the combination of industry leaders Broadcom, LSI, Broadcom Corporation, Brocade, CA Technologies, Symantec’s enterprise security business, and VMware.
Job Description
General
The Certification Program Manager will provide comprehensive support to the Broadcom Certification program. This person will directly support the Broadcom Certification business operations by contributing to ongoing business planning, process design, vendor management, and project management efforts.
Broadcom is proud to be an equal-opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status, or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
Responsibilities
Manage Education / Certification business process development, integration, and optimization
Serve as the primary point of contact for Certification business operational processes
Manage Certification business operations in planning, coordinating, and supporting
Coordinate tactical marketing activities with the global Marketing team
Program-level strategic planning, interaction with executive-level management, complex issue resolution
Work with the Team to analyze, measure, and improve (or replace) existing business processes
Create, organize, and maintain comprehensive documentation for Education / Certification business operation processes
Certification data analyzing and reporting skills
Manage and coordinate with different vendors for Business operations
Improve certification operations, security, and exam development/publishing timelines
Certification Voucher & Discount Process Management
Create, organize, and maintain comprehensive documentation for Education / Certification business operation processes
Strategic program planning & Implementation of multiple certification data management platforms and user interfaces
Migrating certification programs due to acquisitions and vendor transitions
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Experience Requirements
Bachelor’s degree or equivalent experience
Flexible to attend calls in different time zones supporting America’s ops
Strong attention to detail – the ability to drill down into details and ensure accuracy in deliverables
Excellent written and verbal communication skills with the ability to interact with all levels of management
Effective analytical, troubleshooting, and problem-solving skills
Capable of working cross-functionally within the company
Sharp decision-making skills, ability to multitask, work independently and prioritize
Excellent written and verbal communication skills (English)
Technical Skills Required
Desirable field of experience
- 10 of 15 years of professional experience in IT customer support
Understanding of IT Education/Certification Program, project administration, or customer support processes
Professional verbal and written communication skills and the ability to type at least 30 wpm.
Ability to work independently and resolve business issues proactively
Proven ability to build relationships and work collaboratively across organizational boundaries
Experience in large, rapidly growing global businesses
Flexible and resilient, comfortable with ambiguity, adaptable to a high-change environment and open to new concepts and/or processes
Ability to work successfully in a fast paced, changing environment and adapt to meet constantly evolving business needs.
Creativity, initiative, high energy level
Proven people management and team building skills Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities
Microsoft Office
Basic cloud concepts/knowledge
If you are located outside the USA, please be sure to fill out a home address as this will be used for future correspondence.
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Important Note: The recruitment information provided above is purely for informational purposes. The details have been sourced from the official website of the organization. We do not offer any recruitment guarantees. All recruitment procedures must strictly adhere to the official process outlined by the company. It is essential to note that we do not charge any fees for providing this job information.