Join Foundever Careers: The Gateway to Exceptional Opportunities 2025
FULL-TIME
FULL-STACK PROGRAMMING
ANYWHERE IN WORLDWIDE
 Explore rewarding opportunities with Foundever Careers, a leader in customer experience solutions for the insurance sector. This remote role focuses on inbound calls (no cold calling) and requires a valid insurance license (Property & Casualty, Personal Lines, or Life/Health). Candidates with strong customer service skills, problem-solving abilities, and a compassionate approach are encouraged to apply. Foundever Careers offers competitive pay ($18-$19/hour), bonus potential, and a fully equipped work-from-home setup. Join a company that values diversity, supports military veterans, and fosters professional growth. Start your journey with Foundever Careers today!
Foundever Careers Overview
Foundeverâ„¢ is a global leader in delivering unparalleled customer experience (CX) solutions. We specialize in offering comprehensive services to global insurance clients, including life, health, property and casualty, retirement planning, investments, roadside assistance, and warranty services. At Foundever, we value the essence of meaningful conversations and customer connections, ensuring we deliver only the best.
Who is Foundever?
At Foundever, we are trailblazers in the CX industry, delivering bespoke customer solutions across various sectors. With a steadfast commitment to innovation and customer satisfaction, we have established ourselves as a trusted partner for global insurance providers.
Foundever’s Vision and Mission
Our mission is to connect businesses and customers in a way that fosters trust and loyalty. We believe in the power of meaningful conversations to drive success.
Commitment to Excellence
Foundever is dedicated to excellence, ensuring every interaction exceeds expectations. Our teams thrive on achieving remarkable outcomes and building long-lasting relationships.
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Why Work at Foundever?
Employee-Centric Culture
At Foundever, we believe in creating meaningful connections through every conversation. We celebrate teamwork, respect, and opportunities for personal growth. Whether you’re assisting customers or collaborating with colleagues, you’ll feel part of a community that values your contributions.
Military-Friendly Employer:
Foundever is proud to support military personnel and their families. As a 2023 Military Friendly Employer, we partner with organizations like Military OneSource and Military Spouse Employment Partnership. We deeply value the leadership, dedication, and integrity that veterans bring to our team.
A Commitment to Diversity:
We’re committed to building a workplace where everyone feels valued. Foundever ensures fair treatment and prohibits discrimination of any kind based on race, gender, age, religion, disability, or any other protected status.
What Makes You a Great Fit?
Key Personality Traits:
- A natural drive to serve others with compassion and empathy.
- A love for organization, structure, and following processes.
- Resilience and emotional intelligence, even during stressful moments.
- Dependability and accountability.
Core Competencies:
- A strong aptitude for customer service.
- Reliability in meeting expectations and deadlines.
- Empathy to connect meaningfully with customers.
- Critical thinking to solve complex problems effectively.
What Skills Do You Bring?
- Excellent communication skills, both verbal and written.
- Conflict resolution abilities to handle challenging situations with grace.
- Active listening skills to truly understand and address customer needs.
- Multitasking and effective navigation of digital tools to provide accurate solutions.
- Problem-solving skills, even with limited information.
- An ability to work independently and conduct self-driven studies.
What We Offer
Compensation and Perks:
- Competitive pay ranging from $18.00 to $19.00/hour (depending on your state, licensing, and line of business).
- Remote work flexibility, allowing you to work from the comfort of your home.
- Bonus opportunities based on performance.
Work Schedule:
- A minimum of 40 hours per week, with weekend availability as needed.
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What You Need to Join Our Team
Licensing Requirements:
A valid Property & Casualty License, Personal Lines License, or Life/Health License is essential. Be sure to have your National Producer Number (NPN) ready.
Experience and Education:
- Preferred 6 months to 2 years of relevant experience.
- Must be at least 18 years old.
- High school diploma or GED required.
Work-from-Home Essentials:
- Foundever will provide necessary equipment, including a headset, after you pass the licensing exam.
- High-speed internet with hardwiring capability is a must.
- A quiet, distraction-free workspace is essential.
- For the first week of training (pre-licensing), you will need to use your own device (tablets and computers are allowed, except Kindle Fire; no cell phones permitted).
Additional Requirements:
- You must be available to attend training and work during scheduled hours without interruptions.
- Comfortable being on camera during training and production phases.