FREELANCER FOR INBOUND CALLS

FREELANCER FOR INBOUND CALLS ( DISH TV) WORK FROM HOME

FULL-TIME
FULL-STACK PROGRAMMING
ANYWHERE IN WORLDWIDE

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More about Dish TV

DishTV, frequently stylized as “Dish TV,” stands as a prominent provider of Direct-to-Home (DTH) services within India. This company operates under the umbrella of Dish TV India Limited, a subsidiary of the esteemed Essel Group. Catering to subscribers nationwide, DishTV presents an extensive array of television channels and services.

Dish TV Earn Work from home Opportunity– Overview

  • Company: DishTV
  • Work from Home Role: Freelancer Inbound Calling
  • Qualification: 10th Pass, 12th Pass, Any Graduate
  • Experience: 0-5 Years
  • Location: Remote (Work From Home)
  • Salary: Up to 30,000 INR per month (PM)

Company Info

FREELANCER FOR INBOUND CALLS

Dish TV

DishTV India (stylised as dishtv) is an Indian Subscription based satellite television provider based in Noida, Uttar Pradesh

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"Work from Home Opportunity with Dish TV: Freelancer Inbound Calling Responsibilities"

Responsibilities as an Inbound Call Freelancer for DishTV:

1. Answering Incoming Calls: Respond promptly to incoming calls from customers seeking assistance or information.

2. Customer Support: Deliver exceptional customer service by addressing inquiries, resolving issues, and providing effective solutions to customers’ problems or concerns.

3. Product/Service Information: Possess comprehensive knowledge of DishTV’s offerings and furnish accurate and up-to-date information to callers.

4. Order Processing: Facilitate customer orders and conduct necessary transactions over the phone, if applicable.

5. Complaint Handling: Professionally and empathetically handle customer complaints, aiming to achieve satisfactory resolutions for customers.

6. Troubleshooting: Assist customers in troubleshooting issues related to DishTV products or services, offering step-by-step guidance when required.

7. Up-selling and Cross-selling: Depending on the context of the calls and organizational objectives, engage in promoting additional products or services to customers during conversations.

Key Skills and Attributes for the Role:

Key Skills and Attributes for the Role:

1. Communication Skills:
– Possess strong verbal communication skills for effective interactions with customers.
– Listen attentively, understand inquiries, and respond professionally and concisely.

2. Empathy and Patience:
– Demonstrate empathy and patience when addressing customers’ frustrations or concerns.
– Understand and acknowledge their emotions, ensuring a positive customer experience.

3. Product/Service Knowledge:
– Have a comprehensive understanding of the company’s products or services.
– Provide accurate information and address customer queries effectively.

4. Problem-Solving Ability:
– Exhibit strong problem-solving skills to tackle various customer issues and inquiries.
– Identify root causes of problems and offer appropriate solutions or escalate to relevant departments as necessary.

5. Adaptability:
– Display adaptability to handle a diverse range of inbound calls and inquiries.
– Adjust your approach to meet the unique needs of each customer effectively.

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DISCLAIMER:

Important Note: The recruitment information provided above is purely for informational purposes. The details have been sourced from the official website of the organization. We do not offer any recruitment guarantees. All recruitment procedures must strictly adhere to the official process outlined by the company. It is essential to note that we do not charge any fees for providing this job information.

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